Please note that you will only get 500 coins the first time you connected to Facebook. Even if you are using a new device, if you log in to an existing account that already received the coins, no new coins are given.

You can only receive this reward once even if you use multiple devices. This means that, if you used a previous device to connected to a Facebook account, you won’t receive 500 coins again when you connect to that same Facebook account on a different device.

If this situation does not fit your case, please contact our support team and provide the the screenshot of your device ID.