If you think that something in a level is not working the way it should, please follow these steps:
1. Restart your device and re-launch the game
2. Make sure your game is updated to the latest version

If the steps above did not help, please contact our customer support and provide the following information:
- What is the issue
- What steps did you take to encounter the issue
- When did you first encounter the issue (after updating the game, when reinstalling the game, or at some other point)
- A screenshot of the problem