I lost my game progress, what should I do?

Please try the following suggestions:1. Restart your device.2. Reconnect to Facebook if it was previously connected.3. Wait until the data s...

How do I save my progress?

Your progress will be saved automatically when connected to the internet. If you connect the game to Facebook or Apple ID, your progress wil...

I’m having trouble syncing my progress. What do I do?

If you are experiencing a sync problem when you changed to another device, please make sure you have updated the game to the latest version ...

Can I restart the game from scratch?

Usually we would not recommend restarting the game because you will lose all of your previous progress and in-app purchases.However if you w...

Can I play the game on multiple devices?

You can play the game on multiple devices, but only if these devices are connected to the same Facebook or Apple ID.

My progress is not logged into my Facebook/Apple account, what should I do?

You can contact our customer support and provide the following information: 1. A detail description of the problem. 2.Your device id, Facebo...

How do I connect my game to Facebook?

There are two ways to connect your game to Facebook: 1. Tap the blue "Save Your Progress" button on the title screen of the game. 2. Tap the...