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Payment Issues
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What if I've been overcharged for my purchase?
For iOS devices, please note that Apple often groups your recent purchases and sends the notification together. Sometimes they charge you la...
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Why haven't I received my purchase yet?
Items are usually delivered instantly, but in some circumstances, it may take longer. When such delays occur, please try the steps below: 1....
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Why can't I make a purchase?
Here are some troubleshooting steps that might help:1. Please make sure your internet connection is stable.2. Please make sure you have not ...
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How can I get a refund?
All purchases are made through the application store and the transactions are handled outside of our system. We are not able to charge or r...
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How do I change my payment method?
All payments are made through the App Store (for iOS devices) or Play Store (for Android devices). Please check your payment settings in the...
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Why have I been charged a different price?
Purchases may include tax. Tax charges are managed by your country or state, and the app store. Tax policies vary across regions. If you hav...
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